SERVICE DEPARTMENT

Our Location

Pohanka Chrysler Dodge Jeep Ram of Salisbury
1915 N Salisbury Blvd
Salisbury, MD 21801

Service: (410) 749-2723
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

  • Shuttle Service
  • Drop Off Service
  • Mopar Performance Parts
  • Mopar Mopar Accessories
  • Free Wifi
  • Saturday Service

Includes: Engine oil replacement up to 13 quarts and new oil filter. Additional charges may apply. Service contract includes 2 diesel motor oil changes up to 13 quarts per change and oil filter. Services must be redeemed within 12 months from purchase date. Not transferable to any other vehicles or vehicle owner. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes EcoDiesel. See Service Advisor for complete details. Offers expires 12/31/2026. Plan Code: PMESL1150D. ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. Alfa Romeo and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.

Expires 12/31/2026

Includes: Replacement of both front wiper blades. Must present the original coupon upon arrival for initial service. Offer not valid on prior service or purchase. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. See Service Advisor for complete details. ©2026 Stellantis Auto SAS. All Rights Reserved. bproauto is a registered trademark of Stellantis Auto SAS. Offer expires 12/31/2026. ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. Alfa Romeo and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.

Expires 12/31/2026

Discount on service and/or parts purchase. Total purchase must be $15 or more. Redeemable at our dealership only. Not applicable to previous charges or existing accounts.  Not redeemable for cash or body shop repairs. Must present the original coupon upon arrival for initial service. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Maximum Value: $200.00. Offer expires 12/31/2026. ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. Alfa Romeo and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.

Expires 12/31/2026

On the purchase and installation of Mopar® & bproauto front and rear brake pads. $40 off Mopar® and bproauto Brake Pads installed per axle (up to $80 per vehicle). Front and /or rear disc brake pad replacement with Mopar® or bproauto® Brakes. Inspect rotor, drum and caliper (refacing/machining extra). Check brake fluid level. Road test vehicle. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Offer expires 12/31/2026. ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. ALFA ROMEO and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission. ©2026 Stellantis Auto SAS. All Rights Reserved. bproauto is a registered trademark of Stellantis Auto SAS.

Expires 12/31/2026

Cannot be combined with the “Buy 3, Get the 4th for $1” Promotion. Available on select tires at participating FCA US LLC dealers only. See Service Advisor for complete details. Offer Expires 12/31/2026. ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. Alfa Romeo and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.

Expires 12/31/2026

Battery Replacement
Battery Replacement

Offer valid on 12V Mopar® Battery Purchases only. Offer not valid on prior service or battery purchase. Not valid with other offers. Must present original coupon upon arrival for initial service. See Service Advisor for complete details. Offer expires 12/31/2026. ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. Alfa Romeo and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.

Expires 12/31/2026

Maximum value: $50.00. Discount applies to regular retail pricing. Not valid with any offers of warranty work or on the sale of tires and batteries. Not valid on special order items. Offer valid at participating FCA US LLC dealers only. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. One coupon per vehicle. Must present original coupon upon arrival for initial service. See Service Advisor for complete details. Offer expires 12/31/2026. ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. Alfa Romeo and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.

Expires 12/31/2026

Maximum value: $200.00. Discount applies to regular retail pricing on select Mopar® Accessories and Performance Parts for FCA US LLC vehicles. Excludes Accessories Listed in the Mopar® Affiliated Accessories Program. Excludes Electric Vehicle Level II Charging Units. Not valid with other offers. Customer is responsible for installation, local tax, and Shop Supplies fee. Must present coupon when the order is written. See Service Advisor for complete details. Offer expires 12/31/2026. ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. Alfa Romeo and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.

Expires 12/31/2026

Tire  Rotation : 10% Off
Tire Rotation

10% Off

Rotate four tires. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. This offer cannot be combined with other offers. ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. Alfa Romeo and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.

Expires 12/31/2026

Mopar Brake Pad <br> Or Shoe Replacement : $199.95
Mopar Brake Pad
Or Shoe Replacement

$199.95

Front or rear disc brake pad or shoe replacement with Mopar® Brakes (semimetallic). Inspect rotor, drum and caliper (refacing/machining extra). Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. This offer cannot be combined with other offers. ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. Alfa Romeo and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.

Expires 12/31/2026

Bonus Coupon Discount : 10% Off
Bonus Coupon Discount

10% Off

Discount on service and/or parts purchases. Total purchase must be $15 or more. Redeemable at our dealership only. Not applicable to previous charges or existing accounts. Not redeemable for cash or body shop repairs. Must present the original coupon upon arrival for initial service. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. For Bonus Coupon priced as a percentage off discount the maximum discount is $200 off. ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. Alfa Romeo and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.

Expires 12/31/2026

bproauto Brake Pad <br> Or Shoe Replacement : $199.95
bproauto Brake Pad
Or Shoe Replacement

$199.95

Front or rear disc brake pad or shoe replacement with bproauto Brakes. Inspect rotor, drum and caliper (refacing/machining extra). Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Offer not valid on diesel engine vehicles. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. This offer cannot be combined with other offers. ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. ALFA ROMEO and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission. ©2026 Stellantis Auto SAS. All Rights Reserved. bproauto is a registered trademark of Stellantis Auto SAS.

Expires 12/31/2026

bproauto Brake Pad <br>Service : $249.95
bproauto Brake Pad
Service

$249.95

Front or rear disc brake pad or shoe replacement with bproauto Brakes. Refacing/machining rotors or drums. Inspect calipers. Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Offer not valid on diesel engine vehicles. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details.©2025 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. ALFA ROMEO and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission. ©2025 Stellantis Auto SAS. All Rights Reserved. bproauto is a registered trademark of Stellantis Auto SAS.

Expires 12/31/2025

bproauto Front Or Rear Brake Service <br>With Machining Rotors : $249.95
bproauto Front Or Rear Brake Service
With Machining Rotors

$249.95

Front or rear disc brake pad or shoe replacement with bproauto. Refacing/machining rotors or drums. Inspect calipers. Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Offer not valid on diesel engine vehicles. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2025 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. ALFA ROMEO and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission. ©2025 Stellantis Auto SAS. All Rights Reserved. bproauto is a registered trademark of Stellantis Auto SAS.

Expires 12/31/2025

bproauto Cabin Air Filter Replacement : $59.95
bproauto Cabin Air Filter Replacement

$59.95

Must present the original coupon upon arrival for initial service. Includes installation of New bproauto Cabin Air Filter. Installation of filter. Offer not valid on diesel engine vehicles. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. This offer cannot be combined with other offers ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. ALFA ROMEO and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission. ©2026 Stellantis Auto SAS. All Rights Reserved. bproauto is a registered trademark of Stellantis Auto SAS.

Expires 12/31/2026

bproauto Engine Air Filter Replacement : $59.95
bproauto Engine Air Filter Replacement

$59.95

Must present the original coupon upon arrival for initial service. Includes installation of New bproauto Engine Air Filter. Offer not valid on diesel engine vehicles. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. This offer cannot be combined with other offers ©2026 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and HEMI are registered trademarks of FCA US LLC. ALFA ROMEO and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission. ©2026 Stellantis Auto SAS. All Rights Reserved. bproauto is a registered trademark of Stellantis Auto SAS.

Expires 12/31/2026

Meet Our Service Staff

Service Advisor Lindsay Naill
X
Service Advisor
Lindsay Naill

Contact Information

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The service representative who helped me this last visit was amazing! She fixed all my issues, and my Jeep was in and out (for my oil change/tire rotation) in less than an hour despite them being so busy! Very thankful!

- Betsie Cottrell

I called Pohanka Chrysler Dodge Jeep Ram of Salisbury and discovered that you do not need an appointment for an oil change. The following day, I went. My oil change and tire rotation was completed within a short period of time, at a very reasonable price. The employees were friendly, polite and...

- Heidemarie McDowell

Wade Griffith was an incredible salesman. Worked very diligently with me in my purchase of my first vehicle. Highly recommend

- Chad Humphrey

Outstanding experience with the entire team. Dontae Baines was an incredible sales consultant. He helped us through a number of snags, in conjunction with the manager. Tara Fitzgerald (Finance Manager) was knowledgeable and helpful. The Manager was excellent as well. Knowledgeable, courteous and...

- Dianne Phoebus

I used the the service dept for oil change tire rotation . No appointment on a Saturday. I waited a very reasonable amount of time. Job well done !all staff I engaged with very attentive and professional. I will be back as needed.

- E109 Meredith

The service department was awesome, they took care of my trucks issues, fast and reliable. The staff were friendly and helpful keep me updated throughout the whole process..Even know I didn’t purchase my vehicle from them, I will be back when it’s time to upgrade

- Richard Murray

Gus was my salesman and I had such a great experience! He made sure I was comfortable and happy with the whole process. He was patient and kind when it came to me picking a car that I would love to drive everyday. I will absolutely be returning in the future for my next vehicle. Thank you!

- Dakota Waters

Tire rotation and balance was great. My truck rides as smooth as it did when I bought it. The multi point inspection must have found something as well since my engine seems to be running smoother as well.

- Rich R

Purchasing our most recent vehicle from Pohanka was the best experience my husband and I have ever had with a car dealership. Our salesman, Rick Shores, was knowledgeable, friendly and patient. He provided customer service far above our expectations. We can’t say enough about how pleased we were...

- Terry Fort

Great buying experience with my car salesman Marq. I was a little nervous going to purchase knowing I didn’t have the best credit but my salesman made me fill comfortable going into this purchase. Thanks again Marq

- FARROW KID

I didn't think I was gonna get approved as I needed a car because my old one was in an accident. Rick did it for me!!

- Rachael Roswell

It's been a week since my husband got his new truck.. he absolutely loves it! We had the best experience and customer service I've ever had buying a car. Gary Herr is hands down the best car salesman.. he was sooo down to earth, professional and took awesome care of us. If you are in need of a new...

- Heaven Howard

Tremendous experience from start to finish. Had been looking for a Wrangler for quite some time but decided to go with Pohanka due to their companies history and commitment to customer satisfaction. I was absolutely not disappointed. My sales person Rick was very attentive, the sales manager Jeff...

- Dan Sizer

Wonderful. Chris Collins was wonderful. All the staff superb!!!! Great experience

- James Crist

Excellent customer service! Jen was amazing kept me up to date with the service of my Jeep and worked her magic.

- Jackie West

This was a quite pleasant experience. Had to bring our van in for a recall. Made an appointment about 4 days in advance with a nice man who knew what we needed and gave us the first time slot at 8. Brought the van in on the scheduled day and the woman who checked us in had all our information on...

- Fred Siegel

Friendly, professional service

- Tim Shull

I am very pleased with my visit at this dealership. All the employees are very kind and caring. Will continue to come back.

- Jozee Hernblossom

Outstanding service experience. Very professional and personable service writer. Truck was just as clean after service as before. Thank you Pohanka.

- Rodney Click

I just want to say everybody was friendly and polite. My truck was ready like they said everything was on time and I will take my truck and my family vehicles. Every chance I get to that location. Thanks a lot for your business.

- Deshaun Dennis
View All Testimonials

Reliable Service for the Road Ahead

Welcome to Pohanka Chrysler Dodge Jeep Ram of Salisbury, where the health and performance of your vehicle are our passion. Our dedicated service department is here to ensure your vehicle runs at its best – stop by today!

Every car needs a bit of TLC to stay in top form, from oil changes to brake inspections; regular maintenance is the lifeblood of your vehicle. While it may seem like an extra chore in your already busy schedule, the importance of regularly visiting your local service department cannot be understated.

Trust our team at Pohanka CDJR of Salisbury to deliver the service and care your car deserves. With our expertise, we ensure the job is done right the first time, saving you both time and money. Don't settle for less – schedule your next service appointment today.

Easy Service Scheduling

Your calendar is packed; we get it. That's why we've designed our service hours for real life, helping you fit car care into your busy schedule. With our straightforward online booking, finding time for a service appointment is as simple as a few clicks.

Stop by our MOPAR® EXPRESS lane without an appointment. Or, find a time slot that syncs with your day and breathe easy, knowing your vehicle will be ready for more adventures on the open road after a visit to Pohanka CDJR of Salisbury.

Comprehensive Care for Your Vehicle

No matter the make or model, our team of certified technicians is well-equipped to handle it all. Equipped with the latest tools and genuine OEM parts, our service department tackles everything from routine checks to major overhauls. Trust in our team to keep your vehicle performing at its best with thorough and dependable services, ensuring you can focus on enjoying the drive.

Your Chrysler, Dodge, Jeep, or Ram deserves the real deal, not some aftermarket imitation. Our parts department stocks only genuine parts, ensuring each repair or replacement maintains the integrity and performance of your vehicle. Looking for a part for a DIY fix? Our parts team is on standby, ready to provide expert advice and the perfect component for your project.

Your Comfort is Our Priority

We understand life doesn't hit pause when your car needs servicing. That's why we go above and beyond to ensure your comfort and convenience. While your vehicle is pampered by our technicians, relax in our customer lounge, where Wi-Fi and comfort await.

Choose Our Service Department at Pohanka CDJR

When you choose Pohanka CDJR of Salisbury, you choose an automotive service that's second to none. Our commitment to honesty and transparency means you'll always be in the loop, and there are never any surprises. Schedule your visit today and join the Pohanka family, where every service is a step toward loving the drive.